BUSINESS RELATIONSHIP DOCUMENT
Broker operating under the terms of Article L.521-2 II b) of the French Insurance Code
1) BROKER PRESENTATION
AMBRELIA SARL with a share capital of €45,000, with its registered office at 46 rue La Fayette, 75009 Paris, registered under number 537 929 515 in Nanterre. The firm can be reached at contact@ambrelia.com or by phone at +33 1 84 20 78 68.
Registered with ORIAS in the "Insurance Broker" category under number 11 064 575 (www.orias.fr - 1 Rue Jules Lefebvre, 75009 Paris).
Contact details of the Prudential Supervision and Resolution Authority (ACPR): 4 Place de Budapest CS 92459 75436 Paris Cedex 09.
As part of its activity, AMBRELIA has taken out professional liability insurance with MERKEL SE, contract no. RK0002936.
2) PRELIMINARY INFORMATION RELATING TO THE CONTRACT
AMBRELIA is not subject to a contractual obligation to work exclusively with one or more insurance companies and provides an impartial and personalized analysis.
For the distribution of this contract, the firm is remunerated on the basis of:
Commission, i.e. remuneration included in the insurance premium.
In addition to our general advisory obligation, we are able to offer you a personalized recommendation service.
Complaints: In the event of a complaint, please contact us electronically at contact@ambrelia.com or by post at: AMBRELIA, 46 rue La Fayette 75009 Paris - France
The acknowledgment of receipt of a complaint may not exceed 10 days from the receipt of the complaint, and the processing time may not exceed 2 months from the acknowledgment of receipt.
If your complaint is unsuccessful, you may contact the Insurance Mediator by mail at La Médiation de l'Assurance, Pôle CSCA, TSA 50110 75441 Paris CEDEX 09, or by email: le.mediateur@mediation-assurance.org
3) PERSONAL DATA PROCESSING
The information collected is processed for the purpose of preparing, concluding, managing and executing insurance contracts, applying regulations on the fight against money laundering and terrorist financing, combating fraud, setting up bank transfers or direct debits, and conducting statistical studies. It is retained for 5 years from the end of the contract in the case of a contract subscription.
The recipients of the data are insurers, insurance intermediaries, and possibly their subcontractors, who intervene in the execution or management of your contract, and where applicable, administrative and judicial authorities to comply with legal and regulatory obligations in force. Data may also be transmitted, where appropriate, to all persons involved in the contract such as lawyers, experts, judicial auxiliaries and ministerial officers, curators, guardians, investigators, health professionals, medical advisors, social organizations when they intervene in the settlement of claims and benefits. Information about you may also be transmitted to all persons interested in the contract (subscriber, insured, member and beneficiary of the contract).
In accordance with the French "Informatique et Libertés" law of January 6, 1978, as amended in 2004 and 2018, and EU Regulation 2016/679 of the European Parliament and Council of April 27, 2016, applicable from May 25, 2018, you have the right to access, portability, rectification, deletion and opposition to information concerning you, which you can exercise by writing to contact@ambrelia.com (specifying GDPR reference).
You have the right to lodge a complaint regarding the processing of your personal data:
- On the CNIL website by filling out an online complaint form
- By postal mail to: CNIL - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
4) CORPORATE SOCIAL RESPONSIBILITY (CSR) POLICY
At Ambrelia, the CSR commitment is shared by the entire team! Our purpose is to advise, monitor and support our clients to protect their employees on their international missions. We aim to create a unique bond with our clients, in order to establish a caring and lasting relationship. Our goal is that all employees and expatriates of our clients, particularly humanitarian organizations, have health, pension and security coverage abroad adapted to their needs and contexts, which are sometimes difficult.
Also, the company's director, Stéphane Lorey, has been committed, since the creation of Ambrelia, to developing strong values of sustainable development, both around the work environment, the well-being of its employees, and ecology.
Our CSR commitments:
- Promote client satisfaction and listen to their expectations, needs and feedback in a spirit of continuous improvement.
- Act with integrity and adopt the strictest standards of ethical behavior.
- Respect business law and combat any abusive practice and any form of corruption, money laundering and unfair competition.
- Respect the client charter (confidentiality, internal regulations, GDPR, etc.).
- Respect our partners and improve exchanges.
- Combat economic dependence.
- Ensure quality of life at work and promote well-being at work.
- Combat all forms of discrimination in hiring, remuneration and professional development.
- Apply and promote respect for Human Rights both within the company and with our partners and clients.
- Minimize our environmental impact by promoting paperless processes.
- Promote good CSR and sustainable practices.
- Encourage and support collaborating companies to commit to CSR.
- Support and get involved in the development and actions (charitable, innovative, social, etc.) of our clients.
- Support associative projects and events whose values and objectives are close to our hearts.
- Play a civic role by supporting civil society and contributing to local development.
Our objectives, our indicators and our improvement plan structure our responsible approach. Periodically, Ambrelia analyzes this policy, its progress and examines its objectives and action plan to progress continuously and promote its development.
